Shipping and Delivery Policy

As a technology services company, our delivery process is primarily digital. This policy outlines how we deliver our services and any physical items.

1. Digital Service Delivery

Most of our services are delivered digitally through the following methods:

  • Secure file sharing platforms (Google Drive, Dropbox)
  • Direct email delivery for smaller files
  • Cloud-based deployment for web applications
  • App store submissions for mobile applications
  • GitHub repositories for source code

2. Delivery Timeline

Our standard delivery timelines are as follows:

Website Development:

  • Basic Website: 7-10 business days
  • E-commerce Website: 15-20 business days
  • Custom Web Application: 30-45 business days

Mobile Applications:

  • Simple App: 20-30 business days
  • Complex App: 45-60 business days
  • App Store Publishing: Additional 5-7 days

Cloud Solutions:

  • Setup and Configuration: 3-5 business days
  • Migration Services: 7-14 business days
  • Custom Cloud Solutions: 15-30 business days

3. Project Milestones

For larger projects, we follow a milestone-based delivery approach:

  1. Planning Phase: Requirements gathering and project planning
  2. Design Phase: UI/UX design and wireframes
  3. Development Phase: Core functionality development
  4. Testing Phase: Quality assurance and testing
  5. Deployment Phase: Final delivery and launch

4. Physical Deliverables

In rare cases where physical items are involved:

  • Hardware devices: Shipped via registered courier
  • Documentation: Delivered via courier or hand delivery
  • Training materials: Provided in digital format
  • Certificates: Delivered via registered post

5. Quality Assurance

Before delivery, all projects undergo:

  • Comprehensive testing across multiple devices and browsers
  • Performance optimization and security checks
  • Code review and documentation
  • Client approval and feedback integration

6. Post-Delivery Support

After delivery, we provide:

  • 30 days of free bug fixes and minor updates
  • Technical documentation and user guides
  • Training sessions for your team
  • Ongoing maintenance and support packages

7. Contact Information

For delivery-related inquiries, please contact us at:

astroassamonline@gmail.com

+91 70991 45699

Please include your project reference number for faster assistance.

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